Privacy
Privacy Policy: What We Do With Calls, Email and Site Data
Short and specific: what this website collects, what it does not, and what happens to a phone call.
Or call (833) 571-0120 and describe what you are seeing.
What this page covers
This policy was last updated on October 16, 2026. It describes how this website works today.
If the site changes, for example by adding analytics, this page is updated to match. It is a plain description of how the site and the phone line handle information, not legal advice.
No forms, cookies or analytics, only hosting server logs
- There are no forms, accounts or sign-ups on this site.
- The site itself does not set cookies and does not run analytics or advertising tags.
- Like any website, the hosting provider's servers may log basic request data such as IP address, browser type and the pages requested.
Google Fonts and embedded Google maps on this site
Fonts load from Google Fonts on every page, so your browser contacts Google when a page loads. The homepage, the Contact page and each neighborhood or town page also embed a Google map. Google may use its own cookies when the map loads, and we do not control that. Google's own privacy policy governs what it does with that information.
Phone calls
Calls to (833) 571-0120 are answered by a dispatch line and routed to an independent plumber. To do that, the telephone provider and the dispatch line handle your phone number and what you say about the job, and the plumber who takes the call uses that to contact you and do the work.
Calls may be logged or recorded by the telephone provider. If that matters to you, ask on the call before you describe the job. What the plumber does with your information after the call is covered by their own practices, not this policy.
Questions about how calls are handled? Call and ask before you describe the job.
Call (833) 571-0120What we receive when you email us, and what not to send
If you write to [email protected], we receive your email address and whatever you include. Do not send payment details or anything you would not put on a postcard.
Who receives your information: plumbers, phone and hosting providers
Information is used to pass your job to a plumber and to answer your questions. It is shared with the plumber who takes your call and with the telephone and hosting providers that make the service work.
Requesting what we hold about you, or its correction or deletion
To ask what we hold about you, or to ask for it to be corrected or deleted, email [email protected]. We will look at the request and reply.
Who to contact with questions about this policy?
Email [email protected] or call (833) 571-0120.